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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

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Never claimed for home insurance, so no idea how good a company is. This one was cheapest on comparison site this. Reviewed on: 9th September 2021

Excellent service

Very easy to access the service and get the quote which was very competitive first time. Reviewed on: 9th September 2021

Great insurance company

Great price, easy to deal with, would recommend Reviewed on: 9th September 2021

Exactly what it says on the tin

Competitive price and very easy to sign up. I'd recommend them to anyone Reviewed on: 9th September 2021

They've nailed it - got the cover and service just right.

Good comprehensive offer . Policy clearly set out and excellent customer care and guidance. Very responsive with no jargon. Reviewed on: 9th September 2021

Not needed to utilise yet

The policy sounds like it gives good cover for low price. Without having to claim on it I do not know how effective an insurance policy it is Reviewed on: 9th September 2021

Great value

Bought online, easy to set up and great value for money, highly recommend. Reviewed on: 9th September 2021

Hassle-free home insurance

Our home insurance was easy to arrange on-line with Policy Expert and we were offered a competitive price for insurance that suits our needs. It was simple to arrange and gives me peace of mind to know we are covered, just in case. Reviewed on: 9th September 2021

No hassle insurance

Been a policy Expert customer for a number of years price is great, and customer service very professional highly recommended Reviewed on: 9th September 2021

Comprehensive cover at an extremely reasonable rate

We chose our policy with Policy Expert as even with the extra peace of mind accidental damage cover, the policy provided more cover than other policies/ providers for a much more reasonable rate. Fantastic value for great level of cover!!! Reviewed on: 9th September 2021

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