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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Home Insurance Review

5
Excellent helpful service; good price Reviewed on: 9th September 2021

Fast efficient service.

5
Policy expert gave me a very competitive quote and provided a very fast efficient service. Reviewed on: 9th September 2021

Great price and great cover

5
The best priced policy for home insurance that came with a lot better cover than I previously had, haven’t had to claim so unaware on policy procedure but they also came out tops for car insurance so I have changed that over too! Reviewed on: 9th September 2021

Simple, easy process

5
Simple, easy process which takes no time at all to set up! Reviewed on: 9th September 2021

Great insurance provider

5
Very easy to register and good customer service. Reviewed on: 9th September 2021

Efficient customer service

5
Excellent price, good customer service and also very short waiting times to speak to a member of staff Reviewed on: 9th September 2021

Made so easy from start to finish.

5
The whole process of setting up the insurance was so easy from start to finish it really took the headache out of a job that I hate doing! Reviewed on: 9th September 2021

Fantastic

5
Easy to use online. Didn’t take too long and I’ve had travel insurance in the past with this company. I have total faith in this company and will buy again without a second thought. I had a good price for both buildings and contents and during these times where money is short it’s worth getting a quote. Give them a go. Reviewed on: 9th September 2021

very good

5
cheap as chips and easy to set up Reviewed on: 9th September 2021

Perfect Policy

5
The Policy Experts were perfect choice for us for our home and contents insurance. Very simple, straight forward and best cheap price insurance. Thank you Policy Experts you have saved us some £££. Reviewed on: 9th September 2021

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