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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

A very friendly company

Used them before for car and home insurance. Decent prices too. Reviewed on: 9th September 2021

Excellent value for money

Very good service and excellent value for money. I have yet to test the water if I have to make a claim. Reviewed on: 9th September 2021

Good and reasonable

Getting signed up was easy and price was good Reviewed on: 9th September 2021

Young persons review of Policy Expert

The overall process or applying and getting insurance was very positive, customer service was top notch. Reviewed on: 9th September 2021

Excellent

Easy to use website. Clear documents. Reviewed on: 9th September 2021

Good competitive price

Haven't needed to make a claim so can't comment on customer service per say but was impressed with the price compared to other providers!! Reviewed on: 9th September 2021

Quick and easy

Out of all the insurance policies I had to pick from this was by far the simplest process and such a good price as well Reviewed on: 9th September 2021

Speaking as you find

Policy expert is a fair priced company, and deals with renewal in a way of not compelling anyone to do so without checking into the necessary details of their clients beforehand. My policy was still the best price for home insurance, and I even added an extra option to it this year. They did everything I asked including sending my details by post very promptly. They deserve to do well, and have my full support! Reviewed on: 9th September 2021

Great Service

Comprehensive insurance package, swift website, overall great service at incredibly competitive price. Reviewed on: 9th September 2021

Excellent website good value

Clear and easy to use website. Good value Reviewed on: 9th September 2021

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