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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

Easy to use

I requested details to be sent out in the post but I've not received them. Other than that, the whole process was smooth and easy to use. Reviewed on: 9th September 2021

Quick, simple and value 4 cover

All online very easy, fair price for cover Reviewed on: 9th September 2021

Comprehensive cover at a low price

Policy Expert Home insurance were significantly cheaper for equivalent cover to my previous insurer and although I have not made a claim, they have excellent customer feedback which gives me confidence. Reviewed on: 9th September 2021

Good for being loyal

Policy expert offered a small discount for being loyal and renewing with them for a second year which then made them competitive/cheaper than other renewal quotes we obtained Reviewed on: 9th September 2021

Good

Experience was good very easy to set up Reviewed on: 9th September 2021

Would definitely recommend (did not have to use yet)

It was bery easy process to get the House Insurance, I did not have to use it yet and hopefully won’t so my review is based on purchasing process so far. Reviewed on: 9th September 2021

Very user friendly and helpful also good value for money

It was my first signing with them and very easy transaction, highly recommended Reviewed on: 9th September 2021

Quick and easy and fully covered

Great service that was easy to use and competitive prices. Would recommend Reviewed on: 9th September 2021

Home insurance

My home insurance from policy expert was great value I took out buildings and contents and is great value for my money and also great cover,No cutting corners with policy expert! I requested paper documents and certificate which came within 5 days which was fantastic! I also informed them not to automaticity renew my policy which they promised not to do. Reviewed on: 9th September 2021

Great price and simple to sort

As a first time buyer I had no idea what j was doing before this. Policy expert were great, their online applications were broken down into enough detail for even newbies to understand! Would 100% recommend. Reviewed on: 9th September 2021

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