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Policy Expert : Home insurance reviews

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4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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14%
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1%
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Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Was a bit cheaper than others

4
Well when it comes to insurances, they all are same. Many many many years of us having insurances for home, landlord, cars, assets, travel etc., and never claiming a single penny ever, I am still perplexed with all these companies still continue raising their premium every year. Common sense dictates that the longer you are with the same firm without claiming a penny, your premium should be going lower and not higher. They all are same - can't trust any insurance company! That's my fair view for not just this company but any insurance company! Reviewed on: 9th September 2021
Frank Francis's avatar
Frank Francis

Competitive

4
Excellent service and products at competitive prices Reviewed on: 9th September 2021
I Berry's avatar
I Berry

Excellent

5
Easy to set up, reasonable price, supportive during a claim Reviewed on: 9th September 2021
Danspencer's avatar
Danspencer

house insurance

5
best service best prices best cover wont use anyone else Reviewed on: 9th September 2021
pamela-ayata@hotmail.com's avatar
[email protected]

Great service

5
Great service. No problems at all. Reviewed on: 9th September 2021
gm's avatar
gm

Excellent

5
Good provider, easy to use, best price. Very happy so far. Reviewed on: 9th September 2021
Ben Pope's avatar
Ben Pope

Value for money and service

5
Excellent customer service. Value for money. Highly recommend Policy Expert for their efficiency. Reviewed on: 9th September 2021
SWOOD's avatar
SWOOD

The no nonsense provider

5
Great value cover that offers more benefits than all the others when compared side by side Reviewed on: 9th September 2021
Pete's avatar
Pete

Gone insurance made easy

5
Was very easy to set up,the advisor was clear and concise with questions,didnt over sell your product but I’m satisfied I got the right deal to suit my needs Reviewed on: 9th September 2021
janetupling@hotmail.com's avatar
[email protected]

Easy setting up

4
Very easy, quick and with competitive rates Reviewed on: 9th September 2021
lindacritchley@btinternet.com's avatar
[email protected]

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