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Policy Expert : Home insurance reviews

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4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Easy to deal with

5
Changed to Policy Expert for our home insurance this year and found the whole process very straightforward. Reviewed on: 9th September 2021
Steph Clarke's avatar
Steph Clarke

Great service and great cost

5
Very friendly and full service for a very affordable and accessible amount. Just what we were looking for. Many thanks indeed. Reviewed on: 9th September 2021
Jessica Barratt 's avatar
Jessica Barratt

Great home insurance provider

5
Reasonably priced home insurance, and covers everything we need. Reviewed on: 9th September 2021
Mark's avatar
Mark

good cover at reasonable price

4
I was happy with the price and level of cover Reviewed on: 9th September 2021
Neil Hennessy's avatar
Neil Hennessy

The cheapest insurance...

5
We have been paying for home insurance from other firms for the last 3 years since we bought our new house and didn't realize until I came across Policy Expert that we could have saved atleast £30 per month!!! Amazing! And customer service has been awesome too! Reviewed on: 9th September 2021
Romain Braganza Fernandes's avatar
Romain Braganza Fernandes

good value user friendly

5
everything was explained in full and went well no hiccups. Reviewed on: 9th September 2021
Lewis Barlow's avatar
Lewis Barlow

Helpful, knowledgeable and friendly

5
Each time I have contacted with a query, I have been given correct information and help. Reviewed on: 9th September 2021
Samantha Parnham's avatar
Samantha Parnham

Cheapest by comparison

5
Simple and easy to access and by far the cheapest home insurance I've found. My partner now also uses Policy Expert for his Home Insurance. Reviewed on: 9th September 2021
Julie Blackwell's avatar
Julie Blackwell

Easy to use

5
Good service, easy to use, straight forward Reviewed on: 9th September 2021
Robyn Welford's avatar
Robyn Welford

Easy and and uncomplicated

5
Such an easy company to set up my home insurance with and saved me money on last years policy with a rival brand. Would definitely recommend Reviewed on: 9th September 2021
Carl Mee's avatar
Carl Mee

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