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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy transfer of policy

Buildings and Contents insurance up for renewal, found Policy Expert a much cheaper quote. Dealt with online effectively and promptly. No fuss . Documents made available on line. Would highly recommend Policy Expert. Reviewed on: 10th September 2020

Brilliant Services From Top Insurer

The services provided is brilliant and the price are competitive compared to other insurers. Reviewed on: 10th September 2020

Great company!

Straightforward process in sorting out my home insurance and cheap too! Would highly recommend! Reviewed on: 10th September 2020

Great customer service. Super value

Have switched to Policy Expert a few years back and been with them since. Have used a number of insurers and I am sticking with these guys as prices are right, the policies cover the right stuff and then some, they're brand I trust. One less thing for me to worry about. Recommended! Reviewed on: 10th September 2020

Great price

Great price for home insurance, especially on our home being built in 1890s Reviewed on: 10th September 2020

Competitive Price & Good Service

Competitive Price & Good Service Reviewed on: 10th September 2020

Very competitive and straightforward

Highly recommended Policy Experts for a no-nonsense insurance cover at a competitive price! Reviewed on: 10th September 2020

Home insurance 5*

Would recommend this company for you all buildings and contents insurance needs. They were competitively priced and really easy to use to get a policy Reviewed on: 10th September 2020

Great cover, great cost, great service

I was very impressed with how knowledgeable the Policy Expert staff were about the products they were selling. But I think what puts them over and above others is how they use real life examples to explain what is or isn't covered, such as knocking my TV over whilst hoovering or drilling through a pipe during a DIY project. Reviewed on: 10th September 2020

Value for Money

Why try try the rest, when you have got the best, so glad I got this policy, from the experts.. Reviewed on: 10th September 2020

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