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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

Household insurance

Excellent level of cover peace of mind ! At a at a reasonable price !. Reviewed on: 3rd August 2020

No fuss, low cost peace of mind in seconds.

Quick, easy value for money and peace of mind. Straightforward insurance that took seconds to organise. Reviewed on: 3rd August 2020

Car Insurance

Took out insurance online. Everything was quick and easy to follow. Renewal price was a lot cheaper than from my previous insurer. Reviewed on: 3rd August 2020

Top service

Great service and a seamless move. Very happy with all correspondence received and a great price to boot! Reviewed on: 3rd August 2020

Great Cover at Best Price

Organising my cover to reflect my exact requirements was simple to do on the website. The premium was also the cheapest of its many rivals. Well done Policy Expert. Reviewed on: 3rd August 2020

Fast, Easy and Competitive.

I found the whole process of switching home insurance simple and was pleased with the cost comparison. Reviewed on: 2nd August 2020

Great policy

Such excellent cover, why would you go anywhere else? Reviewed on: 2nd August 2020

Easy sign up and helpful customer service

Created initial policy to start 3 days later, but one day later realised that a few details may have been incorrect. I rang customer service who were able to advise and clarify the sections I wasn't too sure about and they amended the policy there and then with ease. Great company, would recommend to a friend! Reviewed on: 2nd August 2020

Quick Process & Great Value

Very quick and easy process to get the insurance I needed. Added bonus that it is over £100 cheaper than the renewal I was quoted elsewhere. Highly recommend Reviewed on: 2nd August 2020

Easy, comprehensive and brilliant customer service.

I changed from my previous home insurance because my last one made it very hard to speak to someone, Policy Expert on the other hand put their main contact in an easy to spot brilliantly designed website. The bonus was that it was also cheaper and included more cover than my old policy. 6 stars if I could rate them. Reviewed on: 2nd August 2020

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