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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9155 reviews)

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4.74

Based on 9,155 reviews, last reviewed 5th Sep 2026

1600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

GOOD VALUE

Was able to get the policy cover I wanted for a very good price. They are more reasonable for like to like policies. I have recommended to my parents, in-laws an brother. Would be nice if I was rewarded for them taking up a policy though. Something for them to consider maybe? Reviewed on: 2nd August 2020

New account / new home

Reviewed on: 2nd August 2020

Great company for insurance

Extremely happy with service and great communication. Reviewed on: 2nd August 2020

Quick and simple

All done and completed online within minutes. Nice and easy. Value for money is great and would definitely use again. Reviewed on: 2nd August 2020

No hassle

I have not made a claim but setting up insurance was simple with no hidden extras. Reviewed on: 2nd August 2020

Best recommendation.

Easy to make the changeover to a better insurance deal. Reviewed on: 2nd August 2020

Excellent company

Fast quick reasonable and excellent communication Reviewed on: 2nd August 2020

Simple Home insurance

Really simple easy to sort home insurance with good competitive prices Reviewed on: 1st August 2020

Took out a policy

Recently taken out a policy and had no issues with them. Nice price and all documents are available straight away online rather than having to upload them with codes as does Direct Line meaning it is very difficult to get your documents hence why I left hem for Policy Expert. Thumbs Up! Reviewed on: 1st August 2020

Simple effective booking

Annual house insurance came up with a good quality package ! Good info and swift email documents Excellent. Reviewed on: 1st August 2020

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