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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Super easy insurance to set up.

Super easy insurance to set up. Home insurance sorted quickly and easy online . Reviewed on: 2nd August 2024

Very helpful and happy to explain

Very helpful and happy to explain Reviewed on: 2nd August 2024

Easy to renew my house insurance and competitive on...

Easy to renew my house insurance and competitive on cost. Will look at them for my other insurance as it comes up for renewal. Reviewed on: 2nd August 2024

VERY EXPERIENCED STAF VERY FRIENDLY VERY GOOD PRICE

VERY EXPERIENCED STAF VERY FRIENDLY VERY GOOD PRICE Reviewed on: 2nd August 2024

Value for money

Easy to arrange policy at the best price Reviewed on: 2nd August 2024

Easy to set up and friendly customer service.

Easy to set up and friendly customer service. Reviewed on: 2nd August 2024

No issues or concerns or problems

No issues or concerns or problems Reviewed on: 2nd August 2024

Great service

Great excellent service easy to understand the process Reviewed on: 2nd August 2024

As the say Policy experts.

Really quick to process request. Easy friendly user site/app. Documents up loaded and easy to access instantly. Great team all professional and know their stuff. Reviewed on: 2nd August 2024

Great company

Policy expert have been excellent at providing very affordable home policy.It is great value for money. Reviewed on: 2nd August 2024

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