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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Very easy to use website.

5
Very easy to use website. Easy to read and understand. All information displayed well. Fantastic price considerably cheaper than the other companies. Not overbearing with the emails but the information provided is relevant and concise. Easy to find the contact details. Recommend. Reviewed on: 2nd August 2024

Very good price and quick to set up.

5
Very good price and quick to set up. Reviewed on: 2nd August 2024

Policy Expert - fast and great value

5
Policy Expert had me covered in a matter of minutes and we’re considerably cheaper than my previous provider Reviewed on: 2nd August 2024

Short,friendly conversation

5
Buying home insurance with a short, friendly conversation. Reviewed on: 2nd August 2024

great value for money with so much as a normal polic...

5
great value for money with so much as a normal policy compared to others were you pay more for very basic cover Reviewed on: 2nd August 2024

Good value cover and easy to talk to someone.

5
Good value cover and easy to talk to someone. Reviewed on: 2nd August 2024

Home and contents

5
This is the first time I’ve had my own home and contents insurance, I found the price cheaper that other companies and for a price well below the other companies. Any questions I had was answered in a way I could understand easily and they didn’t used complex jargon like other insurance companies. Reviewed on: 2nd August 2024

Very easy and efficient process to take out insurance.

4
Very easy and efficient process to take out insurance. Reviewed on: 2nd August 2024

Quality insurance at an affordable price point

5
Quality insurance at an affordable price point Reviewed on: 2nd August 2024

Very competitive price and good communication.

5
Very competitive price and good communication. Easy application and the policy includes everything that we needed. Reviewed on: 2nd August 2024

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