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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to sort out, competitively priced.

Easy to sort out, competitively priced. Reviewed on: 2nd August 2024

Good they try and contact you back

Good they try and contact you back Reviewed on: 2nd August 2024

Hello, upon acquiring the policy, I received expert...

Hello, upon acquiring the policy, I received expert advice regarding the insurance. I highly suggest that anyone reading this review exclusively consider policy expert for the most competitive rates available on the market. Reviewed on: 2nd August 2024

Policy expert are the most competitive

Policy expert are the most competitive Reviewed on: 2nd August 2024

Great value.

I haven't needed to make a claim, thankfully. Policy is great value and it's nice to recieve some, but not too many little emails about their work. Reviewed on: 2nd August 2024

Super easy insurance to set up.

Super easy insurance to set up. Home insurance sorted quickly and easy online . Reviewed on: 2nd August 2024

Very helpful and happy to explain

Very helpful and happy to explain Reviewed on: 2nd August 2024

Easy to renew my house insurance and competitive on...

Easy to renew my house insurance and competitive on cost. Will look at them for my other insurance as it comes up for renewal. Reviewed on: 2nd August 2024

VERY EXPERIENCED STAF VERY FRIENDLY VERY GOOD PRICE

VERY EXPERIENCED STAF VERY FRIENDLY VERY GOOD PRICE Reviewed on: 2nd August 2024

Value for money

Easy to arrange policy at the best price Reviewed on: 2nd August 2024

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