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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great value for money, easy to communicate online an...

Great value for money, easy to communicate online and set up of policy, would highly recommend to others. Reviewed on: 2nd August 2024

Who knew that home insurance could be low cost and s...

Who knew that home insurance could be low cost and simple! Saved £100 plus. Excellent customer service. Good use of technology. Reviewed on: 2nd August 2024

Reply from Policy Expert Hello Paul, Thanks for taking the time to leave us your review. Given your positive comments I am not sure your 1-star rating is reflective of your experiences with us, please do let me know if it is as we would love to get some further feedback from you. If there's anything else we can help you with, please get in touch at [email protected]. Thanks, Peter Response date: 6th August 2024

Really happy, no issues with my home insurance policy!

Really happy, no issues with my home insurance policy! Reviewed on: 2nd August 2024

Easy to use website and very competitive renewal price

Easy to use website and very competitive renewal price Reviewed on: 2nd August 2024

Good good

Not had any issues. Not much else to say. Reviewed on: 2nd August 2024

Value for money

I was quoted a ridiculous amount for my last renewal and decided to search around for an alternative provider. Policy Expert ticked all the right boxes and came in with a good value premium Reviewed on: 2nd August 2024

Policy expertise

Easy to register, competitive rates haven't had to claim yet thankfully but so far I've had a good experience with them Reviewed on: 2nd August 2024

Friendly service and helpful staff

Friendly service and helpful staff Reviewed on: 2nd August 2024

excellent service

Easy to set up, no issue encountered so far Reviewed on: 2nd August 2024

Home insurance review.

Taken out online. Everything went as expected. As yet I have not made a claim. Reviewed on: 2nd August 2024

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