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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Hassle-Free Experience

5
Very little direct experience but the company has provided the policy I wanted in the easiest, no-hassle way possible Reviewed on: 2nd August 2024

Super company

5
Super easy to arrange home insurance cover. Documents easy to read and understand. Competitive prices. . Reviewed on: 2nd August 2024

So far it’s been really smooth!

4
So far it’s been really smooth! No claims yet! Reviewed on: 2nd August 2024

This would be the fourth year that I renew with...

5
This would be the fourth year that I renew with them Reviewed on: 2nd August 2024

Very good, easy to work with,fast to respond to any...

5
Very good, easy to work with,fast to respond to any questions and offer help and advice. Reviewed on: 2nd August 2024

Offer comprehensive coverage for a great price.

5
Offer comprehensive coverage for a great price. Reviewed on: 2nd August 2024

Kept prices reasonable at renewal

4
Kept prices reasonable at renewal Reviewed on: 2nd August 2024

Fast, efficient and importantly communicative.

5
Fast, efficient and importantly communicative. Do what they ;say on the tin'. Reviewed on: 2nd August 2024

Home Insurance

5
Very helpful, ease of using website, very competative pricing. Reviewed on: 2nd August 2024

So easy to use website to get best policy.

5
So easy to use website to get best policy. Great value for money Reviewed on: 2nd August 2024

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