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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9138)

Quality insurance at an affordable price point

5
Quality insurance at an affordable price point Reviewed on: 2nd August 2024

Very competitive price and good communication.

5
Very competitive price and good communication. Easy application and the policy includes everything that we needed. Reviewed on: 2nd August 2024

Great customer service and value

5
Great customer service, good value for money, easy and straight forward! Reviewed on: 2nd August 2024

Hassle-Free Experience

5
Very little direct experience but the company has provided the policy I wanted in the easiest, no-hassle way possible Reviewed on: 2nd August 2024

Super company

5
Super easy to arrange home insurance cover. Documents easy to read and understand. Competitive prices. . Reviewed on: 2nd August 2024

So far it’s been really smooth!

4
So far it’s been really smooth! No claims yet! Reviewed on: 2nd August 2024

This would be the fourth year that I renew with...

5
This would be the fourth year that I renew with them Reviewed on: 2nd August 2024

Very good, easy to work with,fast to respond to any...

5
Very good, easy to work with,fast to respond to any questions and offer help and advice. Reviewed on: 2nd August 2024

Offer comprehensive coverage for a great price.

5
Offer comprehensive coverage for a great price. Reviewed on: 2nd August 2024

Kept prices reasonable at renewal

4
Kept prices reasonable at renewal Reviewed on: 2nd August 2024

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