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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

5 Star! Great service and excellent value

My experience with Policy Expert was quick and easy. Great communication and couldn't find a better deal anywhere else. Would highly recommend to friends and family :) Reviewed on: 31st July 2020

Offers exactly what I want

Excellent combination of cover (building insurance, content with emergency and legal expense) really works as a treat. Jie Reviewed on: 31st July 2020

I saved over £200 by changing to policy expert

Policy expert offered me an excellent lever of cover for over £200 less than my previous insurance company which did not give me such comprehensive cover. Reviewed on: 31st July 2020

Very competitive prices and services offered and incredibly easy to sign up

I recently signed up following a comparison exercise. Very competitively priced whilst not compromising on the services offered. Very easy process to sign up. Reviewed on: 31st July 2020

Easy to contact, great product and fantastic price

After spending almost a day on the net and phone Reviewed on: 31st July 2020

Very easy to set up

Very easy to set up, full information given at every stage Reviewed on: 31st July 2020

Excellent service

Very helpful representative, not rushed in any way really good service. Highly recommend this company Reviewed on: 31st July 2020

Brilliant

Great service, Excellent value for money. Extremely simple to sign up. Reviewed on: 31st July 2020

Easy to deal with

Best price, painless set up call, friendly and informative staff Reviewed on: 31st July 2020

Renewal of household Policy

Website was easy to navigate, good policy cover, easy to read, and most importantly, a good Premium Reviewed on: 31st July 2020

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