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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Best insurance ever

5
I was searching for a good insurance company that covered both my house and contents. More importantly, legal cover included. Policy Expert blew everyone else out of the water on 1)Price 2)Value for money 3)Even inckuded breakdown cover. I would highly recommend Policy Expert to anyone looking for a great insurance policy. Reviewed on: 31st July 2020

As good as it gets...

5
Really good service from beginning to taking out House & Contents Insurance with Policy Expert. GREAT SAVINGS with Policy Expert, 34% cheaper, compared to my previous company who had again increased my premium for the same cover. The proof of Policy Expert's product may only be fully realized when submitting a claim, something I avoid at all costs. So, well done Policy Expert!! Reviewed on: 31st July 2020

House and contents insurance

5
Done all online very easy to do and they saved me £125. Thanks guys Reviewed on: 31st July 2020

Reasonable service

4
Competitive prices compared to other companies Reviewed on: 31st July 2020

First class service

5
Great service, great price. Highly recommended to friends and family. Reviewed on: 31st July 2020

Value for money

5
Home insurance with all the hidden extras. Reviewed on: 31st July 2020

Very good price

5
Great price easy to change insurance Reviewed on: 31st July 2020

A Triumph!

5
I bought a house and needed insurance. I found Policy Expert on a comparison site. Their prices are very competitive they also threw in a couple of free enhancements to sweeten the deal. Highly Recommended. Reviewed on: 31st July 2020

Excellent value Home Insurance

5
I was delighted with my quotation for Home Insurance from Policy Expert. My existing Insurer had quoted an increased premium for renewal which I found unacceptable. Reviewed on: 31st July 2020

Very reasonable

5
Very reasonable policy Good correspondence Reviewed on: 31st July 2020

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