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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent Home Insurance - Building and Contents

5
Really competitive prices with great cover and really extensive inclusions. Reviewed on: 31st July 2020

Efficient responsive customer care

5
Very efficient and professional service, website easy to navigate, clear and easy process and very good value for money Reviewed on: 31st July 2020

As easy as 1, 2, 3

5
I've bought insurance through these guys for a number of years, due to pricing and ease of use Reviewed on: 31st July 2020

Great price

5
Great price and easy to purchase product would definitely recommend Reviewed on: 31st July 2020

Quick and easy

5
I recently took out home insurance with Policy Expert. It was so quick and easy to do and I got it for a really cheap price! Reviewed on: 31st July 2020

Good customer experience

5
Very patient to take through the process Reviewed on: 31st July 2020

Review

4
Made simple and easy to start the policy, highly recommend. Reviewed on: 31st July 2020

Value for your money

5
Very easy to apply for good features and amazing value Reviewed on: 31st July 2020

Easy website and simple no fuss setup.

5
Very easy to setup and a wallet friendly policy covering most of what is required. Reviewed on: 31st July 2020

Excellent and good value

5
Good value for money, excellent service Reviewed on: 31st July 2020

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