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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy to use and change to suit

Easy to use and adjust to personal requirements Reviewed on: 30th July 2020

Excellent

Excellent customer care, service and value for money Reviewed on: 30th July 2020

Easy and a good price

Much better deal on my house insurance than my existing provider. Very easy to complete paperwork on line. Very happy customer Reviewed on: 30th July 2020

Quick and clear

Quick and clear application with a cheap outcome Reviewed on: 30th July 2020

Overview of Insurance.

Good cover at reasonable cost!! Not the cheapeat, bu the best value. Reviewed on: 30th July 2020

Excellent service of Policy Expert.

Everything was very straightforward and well explained. No ambiguous or hard to understand phrases. Reviewed on: 30th July 2020

Straightforward

Simple and straightforward to ensure my home and contents are insured. Good price. Reviewed on: 30th July 2020

Quick and easy

Looked for insurance and comparison website and on choosing this particular one, was redirected to their website. Quick and easy to confirm details and was able to pay quickly. Reviewed on: 30th July 2020

This was the cheapest insurance quote I got. The monthly instalments are ideal for me.

When arranging the insurance the person I spoke to was very helpful. When I had a problem with trying to access certain things online I just phoned them up and they sorted it straight away. They are most helpful. Nothing was to much trouble. Reviewed on: 30th July 2020

Great price

Very happy with the quote. Quick and easy to process quote and payment. Reviewed on: 30th July 2020

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