Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

View other Policy Expert products

4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Brilliant staff and excellent price

Was not pleased with my Direct Line price which was considerably more than last year even though I did not make a claim Reviewed on: 30th July 2020

Super impressed!!!

I always shop around for my Buildings & Contents Insurance as was really impressed with the price Policy Expert gave me. It was so easy to set up and has provided me with all the cover I need. Great service and value-Thank you:)))) Reviewed on: 30th July 2020

outstanding professionalism

I would consider my experience to be extremely positive. My policy was introduced with clarity and I received a great level of professional guidance throughout the renewal process. Outstanding service and end result, I am happy with the service I received. Reviewed on: 30th July 2020

Cannot be beaten

You can’t get excited about home insurance - you really can’t. Except... ...When one year you forget to use a comparison website and last year’s choice gets through by default. And then the next year, you make a point of not forgetting and you stumble across Policy Expert. It was a genuine pleasure to not only save a shedload of money, but come across a company that so obviously cares for its clients. Every contact was on the ball, had me in mind, and made home insurance something to think about again. Thank you, Policy Expert! Reviewed on: 30th July 2020

Service

Excellent quality service received Reviewed on: 30th July 2020

Fast and painless

Their service is very quick and easy to set up and yet still very thorough and a great price Reviewed on: 30th July 2020

A good deal.

Found Policy Expert on a price comparison site and they came up with the best quote. Then I spotted that they included features such as legal cover that others were charging extra for so I was more than happy to go with them. Obviously you don’t know how good a company is until you make a claim but hopefully we won’t need to do that but certainly so far so good with them. Reviewed on: 30th July 2020

Excellent

the advisor understood my needs and acted quickly and efficiently to help me. Thank you Reviewed on: 30th July 2020

Easy Peasy!

took no more than a few minutes to choose this very competitively priced insurance with lots of extras included Reviewed on: 30th July 2020

Quick, friendly service

Simple and quick process with friendly call operators to answer questions Reviewed on: 30th July 2020

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Peacock Insurance 2.60 from 5 reviews
Insurance
from Family Building Society 5.00 from 2 reviews
Home Insurance
from MORE THAN 2.59 from 120 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub