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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Straight forward

Summary of what you want in one page, makes things quick and easy Reviewed on: 30th July 2020

Affordable policy

Good experience and most affordable policy by far Reviewed on: 30th July 2020

Home Insurance

Great price with free legal cover and free home emergency cover too !! Reviewed on: 30th July 2020

Great value

Was way below other providers in cost. Many conditions from other insurers impose upon you, doesn’t happen with policy expert. Great value Reviewed on: 30th July 2020

Very thorough and accommodating company

Friendly and helpful staff ensure everything is entered correct and everything you need is covered. Reviewed on: 30th July 2020

Perfect

Simple, straightforward & excellent Customer Service Reviewed on: 30th July 2020

Great priced cover

The quote for my home and contents cover was nearly half the renewal price, so I was really pleased. Arranging cover online was very easy. Reviewed on: 30th July 2020

Great service

Trustworthy and quick acting. Service was easy to use Reviewed on: 30th July 2020

Easily set up , very reasonable for the cover I got

Was extremely competitively priced and exactly the cover I needed for my home. Extremely easy to set up and given peace of mind Reviewed on: 30th July 2020

best value for money

I was looking for a cheap house insurance with the best value addons. Policy Expert are tops for that Reviewed on: 30th July 2020

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