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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent value at right time

5
Replacement house insurance required due to expensive renewal quote. Policy expert offered excellent full inclusive policy at good price. Whole deal handled expertly on really good internet site. Reviewed on: 30th July 2020

good value comprehensive insurance product.

5
Very easy and uncomplicated application process Reviewed on: 30th July 2020

Straight talking Insurance

5
No messing around just as it is! Thanks Reviewed on: 30th July 2020

Came up Trumps!

5
After many hours searching, Policy Expert came up trumps with the best price. Reviewed on: 30th July 2020

Great price

5
Easy to set up and great value for money Reviewed on: 30th July 2020

Very quick

4
Swapped my home insurance from current provider. Very quick and over £100 cheaper. What’s not to like! Reviewed on: 30th July 2020

Very attentive

5
Never used you guys before but so far feel i am important which is a necessary mood for consumers to have Reviewed on: 30th July 2020

Very helpful

5
Very helpful and professional in all dealings and communication I have had. Reviewed on: 30th July 2020

First time with Policy Expert

5
Setting up the Policy on the internet was straight forward. The range of services was very comparable with those for more expensive Policies Reviewed on: 30th July 2020

Friendly and easy

5
Was easy to follow instructions and found them people friendly would certainly recommend to family and friends Reviewed on: 30th July 2020

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