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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent service

Very quick at answering queries, sending out correspondence and could not be beaten on price and the benefits they offer. Reviewed on: 30th July 2020

Better cover than my previous insurers and at a lower price.

It was very easy to set up my home insurance with Policy Expert, cover is more comprehensive than with my previous insurers and the premium and excesses are lower. Reviewed on: 30th July 2020

Nice and easy website to use

The cheapest quote I got and top quality Cover Reviewed on: 30th July 2020

Absolutely impressed first class service

Couldn’t of wished for a better service Reviewed on: 30th July 2020

Simples

The annual review of shopping around for house insurance was made simpler this year. Great reviews , easy to negotiate website and favourable fees were the clincher for me ! Reviewed on: 30th July 2020

Best decision this year!

Changing my buildings and contents insurance to Policy Expert has been the best decision I have made this year. Everything clearly set out and like for like plus a few extras I made great savings. Reviewed on: 30th July 2020

Good Price and Great Service

Good Price and Great Service. customer service can improve but I seen much worst Reviewed on: 30th July 2020

Competitive and helpful

My wife and I decided to shop around for home insurance as the renewal quote was astronomical, we found policy expert through a comparison site, great price and they've been informative throughout, we haven't had to make a claim yet but all dealings so far have been positive Reviewed on: 30th July 2020

Good service ,Better Price

Need new insurence ,policy expert met met my need at a price that suited my pocket .The application via the website was quick and easy .Will definitely be recommending them to friends . Reviewed on: 30th July 2020

Smart price, quick purchase, professional service

I bought this policy recently through one of the comparison websites. It had everything I needed for a very competitive price. Reviewed on: 30th July 2020

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