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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Just what you are looking for

Quick easy and simple to apply for, good online support Reviewed on: 30th July 2020

Comprehensive yet affordable cover

Whilst I can't comment on the claims process or speaking to customer service I can attest that Policy Expert provided a very compelling price in comparison to other providers. Reviewed on: 30th July 2020

Simple application

Price competitive and easy to apply. No problems encountered at all. Reviewed on: 30th July 2020

Good price for a good product

I bought the home insurance with Policy Expert because in comparison to the competition the price was very attractive for the home insurance they offered. Easy to purchase , add or remove options Reviewed on: 30th July 2020

Good price compared to other insurers

Great price for home insurance compared to similar policies from other insurers. Quick and easy to purchase online Not had to make a claim or had any contact with customer services so can’t comment on this. Reviewed on: 30th July 2020

Value for money

The price includes legal and accident cover at a great price best value for money on the market Reviewed on: 30th July 2020

Great

Great service and easy documents to access and understand! Great cover all round Reviewed on: 30th July 2020

Great insurance

easy to purchase and set up. Not had to claim but imagine it would be as smooth. Reviewed on: 30th July 2020

Good value for money

Easy to take out good range of benefits. Well written documentation. Reviewed on: 30th July 2020

Excellent

Was quoted the same benefits and a bit more than my normal provider at a lot cheaper cost. Easy website to join and all paperwork there. Reviewed on: 30th July 2020

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