Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

View other Policy Expert products

4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Cracking price,excellent cover

came up trumps on price and cover with a few extras thrown in free of charge.Simple online process,quick and straightforward Reviewed on: 30th July 2020

Building and Contents Insurance.

Easy to follow online and very reasonably priced. Able to add extras if required. Reviewed on: 30th July 2020

Excellent!

Very easy to use and ace pricing. Reviewed on: 30th July 2020

Back again

quick easy and with a good price. Reviewed on: 30th July 2020

Easy to set up & good price

Good price, accepted we didn’t know the ins & outs of a house we haven’t bought yet & easy to set up. No claims made so can’t comment on that. Reviewed on: 30th July 2020

Can't even get my name right. Hope I don't have to make a claim.

My first communication with this company was an email with someone else's name on, instead of mine. Unfortunately the email was asking for a review. I must say that I am a bit nervous about making a claim if they can't get something simple right. I don't usually give reviews but come on Policy Expert. Check messages before sending them out. Attention to detail obviously isn't their strong point. They will need to do better than this. Reviewed on: 30th July 2020

Great service

Great deals and prices. Service team are friendly and efficient. Would be happy to deal with them in the future with other policy needs Reviewed on: 30th July 2020

On line purchase

I obtained quote on line so really didn't need customer service however I did find everything straight forward and was very happy with the quote. Reviewed on: 30th July 2020

Great customer service

All my questions and concerns were answered by polite efficient and knowledgeable members of staff giving me great confidence in the company Reviewed on: 30th July 2020

Home insurance

Great policy at ta great price thanks you Reviewed on: 30th July 2020

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Newcastle Building Society 0.00 from 0 reviews
Insurance
from Mansfield Building Society 5.00 from 1 reviews
Home Insurance
from Leek Building Society 4.96 from 26 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub