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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Competitive price

Great comprehensive home insurance cover at half the price of my previous provider. Thank you ! Reviewed on: 30th July 2020

Great Customer Service

I am a first time buyer and have just recently purchased my first home and contents insurance through Policy Expert, they were by far the best value and they set out exactly what we would be covered for in an easy to understand and simple way. I would definitely recommend. Reviewed on: 30th July 2020

Very good

Quick and easy to set up and cheaper that the comoetition Reviewed on: 30th July 2020

Straightforward site, seems good value

Easy to use, seems good value, the policy offered everything I needed; here’s hoping I don’t have to call on it! Reviewed on: 30th July 2020

Cheap and easy to switch

I switched to these and they were the cheapest option and highly reviewed. It's difficult to say whether they are any good (other than the fact it was fast and easy to sort out) due to not making a claim as of yet (and hopefully won't need to) Reviewed on: 30th July 2020

Excellent deal

Couldn’t have asked for a better deal. Very satisfied! Reviewed on: 30th July 2020

Brillaint friendly very straightforward

Brillaint friendly very straightforward Reviewed on: 30th July 2020

User friendly for sad folks with uncertain online skills

Straight forward selections with helpful advice when uncertain. Nothing to pressure you into making a confused decision. Reviewed on: 30th July 2020

Good service

Good service from an automated company. Reviewed on: 30th July 2020

Great insurance company

very user friendly website with excellent value prices Reviewed on: 30th July 2020

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