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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good policy and coverage at a great price

Good value policy with vreT coverage at a great price. Reviewed on: 30th July 2020

Home insurance

Quick and easy to set up reasonable prices. Reviewed on: 30th July 2020

Quick and easy to buy online insurance

It’s was cheapest quote for home insurance Reviewed on: 30th July 2020

Simple, straightforward and great value

I used Policy Expert when I needed home insurance for a new house. The online process to purchase was exceptionally easy, the UX was great and the UI was very comfortable. My overall experience was fantastic and I cannot rate them highly enough! Reviewed on: 30th July 2020

Happy customer

After comparing lots of insurers i found the best deal with Policy Expert everything I needed on the policy and great peace of mind for me. Thankyou Policy Expert Reviewed on: 30th July 2020

Efficiently done over the phone

I was quite impressed,policy came in post 2 days later Reviewed on: 30th July 2020

Insurance

Easy to use website and regularly provides the cheapest quote Reviewed on: 30th July 2020

best priced home Insurance

I always use Compare the Market to buy my Buildings & Contents & Policy Direct was the first quote on their list which outshone any of the others. On checking out the policy details I was happy with all the cover & found the set up was really easy. I have used Policy Direct before & would highly recommend this company. Reviewed on: 30th July 2020

Good experience

Lovely friendly staff very helpful Reviewed on: 30th July 2020

Home security

I recently changed my home insurance to Policy Expert. It seems to provide all I need and was much cheaper than my previous company. Reviewed on: 30th July 2020

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