Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9137)

right right right

5
Right policy Right price quick easy what more can you ask for Reviewed on: 30th July 2020
Charles 's avatar
Charles

Quick and easy

5
Quick and easy process with everything explained as I went along. Highly recommended. Reviewed on: 30th July 2020
Cnrboy83's avatar
Cnrboy83

Excellent personal customer service

5
I have had cause to speak to 3 of Policy Experts Customer service advisors over a change I had to make to my policy and I can say that that all went the 'extra mile' for me! I was most impressed Reviewed on: 30th July 2020
Louise Moore-Green's avatar
Louise Moore-Green

Great value for miney

5
Fantastic products and prices far cheaper than the next price would recommend to my friends. Reviewed on: 30th July 2020
Gary Borrows's avatar
Gary Borrows

Best policy and service we've ever had

5
New what was required from the start and excellent service from staff. Reviewed on: 30th July 2020
Keithlinda Parry's avatar
Keithlinda Parry

Friendly and considerate.

5
Contacted me by phone the very next day after signing up and went through a few derails just to be sure I had the best package. Reviewed on: 30th July 2020
Gary's avatar
Gary

Good value home insurance

5
Very easy to take out insurance online .value and ease .what a good marriage Reviewed on: 30th July 2020
Paul todd's avatar
Paul todd

Quick to arrange.

4
Forms were very easy to fill out and arrange the insurance. Reviewed on: 30th July 2020
Peter Stewart's avatar
Peter Stewart

Quick and easy

4
The insurance was quick and easy to set up, and customer services were friendly and helpful. All in all, a pleasant experience, and I will definitely recommend to others. Reviewed on: 30th July 2020
Anth's avatar
Anth

Perfect

5
On the whole this was by far the best policy prices that I have ever had. By far the best price from my previous company and added extras for free Reviewed on: 30th July 2020
Dave Boustead's avatar
Dave Boustead

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill