Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9136)

I like this policy

5
I like this policy. This policy gives protection Reviewed on: 2nd August 2024
Yubaraj C's avatar
Yubaraj C

Quick to serve

5
Quick to get a quote, quick to serve. Service 100 percent online Reviewed on: 2nd August 2024
J Ok's avatar
J Ok

Seamless and stress free interactivity

5
It was a very easy and smooth process to setup with yourselves Reviewed on: 2nd August 2024
Hakan's avatar
Hakan

Easy & clear to take out a policy.

5
Easy & clear to take out a policy. By far the best value I found on the market. Reviewed on: 2nd August 2024
Craig M's avatar
Craig M

All good thanks.

5
All good thanks. Got what I required. Reviewed on: 2nd August 2024
Mike Trowbridge 's avatar
Mike Trowbridge

Happy customer.

5
Easy to deal with, very helpful staff and competitive price. Reviewed on: 2nd August 2024
Colin B's avatar
Colin B

Was a good price, and good communication.

5
Was a good price, and good communication. Reviewed on: 2nd August 2024
Katy W's avatar
Katy W

value easy to get a quote and take out a policy...

5
easy to get a quote and take out a policy Reviewed on: 2nd August 2024
kevin m's avatar
kevin m

Easy to use potal, and every thing explained clearly

5
Easy to use potal, and every thing explained clearly Reviewed on: 2nd August 2024
Ira f's avatar
Ira f

Really helpful, great price and cover.

5
Really helpful, great price and cover. Can't complain! Reviewed on: 2nd August 2024
Lee N's avatar
Lee N

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill