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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

This is the cheapest insurance price I have had in many years.

4
I haven't been with this company for long so I don't have much to say at the moment in terms of experience. But I am satisfied with the experience that I have had so far. Reviewed on: 30th July 2020
Gladys Ketebu 's avatar
Gladys Ketebu

Great customer service at a good price.

5
One of the most reasonably priced providers and great service. Reviewed on: 30th July 2020
Fraser Crosbie's avatar
Fraser Crosbie

Simplicity Itself!

5
A quick referral from the good old Meerkats and the choice was simple. Not the ridicously cheap first one or two companies listed but the first SENSIBLE quote on view. A fair price for a good level of cover Reviewed on: 30th July 2020
Philip Davies's avatar
Philip Davies

good company

5
Easy to set up, cheap for the cover provided Reviewed on: 30th July 2020
moz's avatar
moz

Very competitive price

5
Very easy to navigate & get the policy we wanted. Reviewed on: 30th July 2020
Valerie Killian 's avatar
Valerie Killian

Great online experience

5
Easy site to negotiate with very competitive prices. Reviewed on: 30th July 2020
whooper's avatar
whooper

Competitive straightforward with value

5
Offering all the basic cover + many extras. Easy to follow website answering all questions in a logical way. Highly recommend. Reviewed on: 30th July 2020
Jean Harrison's avatar
Jean Harrison

Value for money

4
For comparible features, this was the cheapest option out there. Reviewed on: 30th July 2020
Peter's avatar
Peter

Policy Expert, Experts

5
A fast friendly service at a very good price so no hesitation in recommending them. Reviewed on: 30th July 2020
Rev 's avatar
Rev

Quick and easy

4
Experience was quick and easy, no hassle and the cheapest on the market Reviewed on: 30th July 2020
Yasmin Horgan's avatar
Yasmin Horgan

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