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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great value cover

The best cover on offer for the money, not quite the cheapest but easily the best cover with additions on offer compared to other providers. Great communication since becoming a customer. Reviewed on: 30th July 2020

Quick and easy process

Had no issues with this company. Happy with the competitive pricing. Reviewed on: 30th July 2020

Well Priced Comprehensive Cover

Easy to find the right insurance and tailor to our requirements. Lots of things were already covered which you'd have to add as extras with other providers. Garden cover is a great feature. Thank you Reviewed on: 30th July 2020

No fuss reliable provider

Searched many home insurance providers after insulting renewal price from current provider : Policy Expert came out top on value and price - extras for same money as cheapest others Reviewed on: 30th July 2020

Quick service.

Easy to apply for policy. Easy to understand. Overall a good experience up to now Reviewed on: 30th July 2020

Excellent value for money and customer service

I was nervous going with what I saw as an unknown provider...however I am so pleased I took the plunge...the policy was excellent value and the customer service excellent answering my questions very easily... Reviewed on: 30th July 2020

Cheap and cheerful

Simple to set up and cheaper than the competition. What isn’t to like Reviewed on: 30th July 2020

Good service fair price

Great online service making it easy to set up the policy and manage online. Good price price also compared to other providers. Reviewed on: 30th July 2020

Brilliant

really really easy to apply for our home insurance especially being first time buyers and never taking out home insurance before Policy Expert made it quick and easy and would definitely recommend to family and friends Reviewed on: 30th July 2020

Easy to use

Easy to use and easy to purchase a product. Reviewed on: 30th July 2020

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