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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant Insurance

Very helpful Customer Service and very prompt with answers Reviewed on: 30th July 2020

Rip off

Booked insurance before pandemic government say dont travel airline wont refund ,insurance will not help either they alledge they dont cover pandemic no mention of that in feb when we took insurance out Reviewed on: 30th July 2020

Excellent

Quick and easy to deal with. Very friendly people to deal with Reviewed on: 30th July 2020

Quick, easy and at a good price

The reviews drew me towards Policy Expert, I prefer to buy by word of mouth. The low price was an added bonus and it was very easy to set up. Reviewed on: 30th July 2020

Simply the best

Comprehensive service, competitve prices... Reviewed on: 30th July 2020

Quick clear understanding & helpful all the way to the end good experience

Made me feel relaxed and didn't push any unwanted cover very pleasant Reviewed on: 30th July 2020

So easy to buy policy online

Buying and understanding my policy online was so easy. Plys I can't believe how much money I have saved. Thank you. Reviewed on: 30th July 2020

Awesome

Straight forward, easy move. Managed to half my renewal quote with my previous provider and got better cover. Thumbs up. Reviewed on: 30th July 2020

New Insurance Policy

Good value insurance for what I needed and a seamless way to renew my policy from another provider Reviewed on: 30th July 2020

All cover with cheap price

Got it from comparison site and cover everything with good price and quick online documents available Reviewed on: 30th July 2020

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