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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Great customer service at a good price.

5
One of the most reasonably priced providers and great service. Reviewed on: 30th July 2020

Simplicity Itself!

5
A quick referral from the good old Meerkats and the choice was simple. Not the ridicously cheap first one or two companies listed but the first SENSIBLE quote on view. A fair price for a good level of cover Reviewed on: 30th July 2020

good company

5
Easy to set up, cheap for the cover provided Reviewed on: 30th July 2020

Very competitive price

5
Very easy to navigate & get the policy we wanted. Reviewed on: 30th July 2020

Great online experience

5
Easy site to negotiate with very competitive prices. Reviewed on: 30th July 2020

Competitive straightforward with value

5
Offering all the basic cover + many extras. Easy to follow website answering all questions in a logical way. Highly recommend. Reviewed on: 30th July 2020

Value for money

4
For comparible features, this was the cheapest option out there. Reviewed on: 30th July 2020

Policy Expert, Experts

5
A fast friendly service at a very good price so no hesitation in recommending them. Reviewed on: 30th July 2020

Quick and easy

4
Experience was quick and easy, no hassle and the cheapest on the market Reviewed on: 30th July 2020

Great value cover

5
The best cover on offer for the money, not quite the cheapest but easily the best cover with additions on offer compared to other providers. Great communication since becoming a customer. Reviewed on: 30th July 2020

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