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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Cost effective

Good experience purchasing the insurance, hopefully the service is as smooth as the purchase journey! Reviewed on: 30th July 2020

Very good company and excellent price

Easily signed up due to their very good price. Easy to complete. Reviewed on: 30th July 2020

Value for Money and No Hassle!

I moved into my new house at the beginning of July and it’s been a while since I looked for a new insurer. Policy Expert came out top in comparisons, but I always expect a catch. There wasn’t one! Free legal advice, emergency cover for the first 12 months really helped me out with other new home costs. There customer service team were very knowledgeable and helpful and I was happy to recommend to many of my family and friends. Reviewed on: 30th July 2020

Excellent value for money

Didn't expect all the cover for the amount i am paying very happy with my policy Reviewed on: 30th July 2020

Easy peasy process

The process was easy to join and gain a quote thanks for one less thing to worry about Reviewed on: 30th July 2020

Great price.- Great policy

Easy to set up new policy and arrange monthly premium inatallments Reviewed on: 30th July 2020

Best all round value

There may have been 2 other policies that were available at a slightly more cheaper cost but when you looked at excesses, level of cover and some exclusions; there wasnt anything that came close for value for money. Very highly recommended by me. Reviewed on: 30th July 2020

Pain free insurance cover

Was delighted with the whole experience. Easy to input your information and straight forward. No hidden clauses. A pleasure to deal with over the phone. Would definitely recommend them to anyone looking for hassle free insurance cover Reviewed on: 30th July 2020

5 stars

easy to use site would recommend Reviewed on: 30th July 2020

Great service

Great service very easy to use website and very good value for money And my names not Derek? Reviewed on: 30th July 2020

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