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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home and contents insurance

The website was extremely easy To navigate and the whole process was Completed very speedily Reviewed on: 30th July 2020

Great service thank you

Kelly made it very easy for me to take out a new policy. I would fully recommend thank you Reviewed on: 30th July 2020

What a saving!

Went on comparison website for renewal house buildings and contents cover and saved £200 per annum on Policy Expert. Happy days. Reviewed on: 30th July 2020

Great Experience

Such a smooth and easy experience. Very professional and thorough. Managed to save me money this year with a better policy. Reviewed on: 30th July 2020

Great experience!

Straight forward site, easy to use and saved money, #winning! Reviewed on: 30th July 2020

Better and cheaper than rivals

They gave me a policy with much better cover for over a £100 cheaper than my previous insurer Reviewed on: 30th July 2020

Easy sign up.

Great price with same benefits as last insurance. Reviewed on: 30th July 2020

Good cover

was very pleased with the cover available for the price, compared to other providers Reviewed on: 30th July 2020

No issues

Great price combined insurance had all the things I wanted included Reviewed on: 30th July 2020

Customer service

I have received excellent customer service from Policy Expert and I am very happy with the cost of home insurance and emergency home insurance. Reviewed on: 30th July 2020

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