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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Simple quote procedure

Obtaining a quote was straightforward, very competitive prices, excellent customer reviews. Reviewed on: 30th July 2020

Perfect insurance company

Easy to set up, very responsive, good prices. Reviewed on: 30th July 2020

So cheap and so simple!

Easy, quick, cheap and simple!. Why use anyone else? Reviewed on: 30th July 2020

Easy to use website

Easy to use website. All relevant information easy to find. Would recommend. Reviewed on: 30th July 2020

Excellent service

I am new to policy expert as I am a new home owner but they’re service when looking for quotes was excellent. Reviewed on: 30th July 2020

Superb service

I had not heard of this company before but I was initially attracted by the Price. Much less than previous year and additional services too with the24 hour emergency cover. Transaction and communications have been excellent don’t taking the policy. Reviewed on: 30th July 2020

Excellent quick service

Excellent service at a very reasonable price ✅ Reviewed on: 30th July 2020

Perfect service

Excellent cover at a great price. Quick and uncomplicated transaction. Perfect service. Thank you! Reviewed on: 30th July 2020

Great service and good value

Easy to use. Plain Engish. Decent price Reviewed on: 30th July 2020

First class

Easy, friendly and professional all my questions, and information was to a very high level. No issues and pain free when switching providers. Previous experiences haven’t always been great but this was just bliss. Reviewed on: 30th July 2020

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