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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy

5
Easy to set up, fantastic communication from the start. Thank you for making one thing easy! Reviewed on: 30th July 2020

Happy Gazza!

5
So far so good :-) - Apart from having to flesh out to 32 characters or words!! Reviewed on: 30th July 2020

Great value for money

5
Cheapest home insurance quote I could find for same cover. Recommended thank you ***** Reviewed on: 30th July 2020

Very competitive price, half what I paid last year.

5
Easy application and very good price, the cheapest I could find. Reviewed on: 30th July 2020

Quick and Easy

5
The application was a quick and easy process and the price quoted was very competitive. Reviewed on: 30th July 2020

Good value

4
quick and simple setup. Good value House insurance. Really pleased with whole thing Reviewed on: 30th July 2020

Simple to understand

4
Took home contents and buildings cover with Policy Expert after finding they were transparent with the product which gave me great confidence when choosing. Reviewed on: 28th April 2020

Excellent service

5
Great price and service willing to help and give advice Reviewed on: 7th October 2019

Great communication

5
I like the way that I get regular updates and advice from Policy Expert. Reviewed on: 18th September 2019

Policy Expert the prestige insurance service

5
Considerate and knowledgeable staff,always excellent service Reviewed on: 16th September 2019

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