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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy peasy

I rang to renew having received a new quote & I got a cheaper quote that day if I renewed policy there and then, lovely friendly guy on on phone took my details and payment I printed off policy as I said easy peasy Reviewed on: 16th September 2019

Great service great deal

My home policy was due for renewal and I decided to shop around I then returned to policy expert and they matched a deal I had found and were so very courteous and helpful Reviewed on: 15th September 2019

The One

Good competitive prices and excellent service Reviewed on: 15th September 2019

Excellent

I find the service quality & prices excellent value Reviewed on: 14th September 2019

Great Service & Fit For Purpose

Very happy with Policy Expect, thank you for making things easy in a very hectic world. Reviewed on: 13th September 2019

Really impressed

Easy to access documents. Good communication. Got renewal prices too. Friendly call centres. Reviewed on: 13th September 2019

Good price for what I want

Found on line with ease. Filled in the form , paid and now have house insurance at a very competitive price. I have used Policy Expert for 2 years without any problems. Reviewed on: 13th September 2019

No Hassle

Renewal quote arrived timely. needed to change a couple of details and phoned, agent very helpful and friendly. I also got a bit of a discount The insurance covers my needs at a reasonable cost. Reviewed on: 13th September 2019

specialist insurer

Policy expert is the only insurer I could find that would specifically insure my barn conversion. Reviewed on: 12th September 2019

Easy and quick

Very easy website and great staff to help on the phone with the very best rates Reviewed on: 12th September 2019

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