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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good value

Good price and very easy to sort out on line, fortunately I have not had to make a claim so I cannot comment on that. Reviewed on: 11th September 2019

Good price

Good price and very easy to sort out on line, fortunately I have not had to make a claim so I cannot comment on that. Reviewed on: 11th September 2019

Helpful and easy to deal with

Fantastic customer service fair pricing and quick to respond to queries Reviewed on: 11th September 2019

Good value for money

Easy to deal with. Advisers are very friendly and don’t rush you or put you under pressure to buy. Reviewed on: 11th September 2019

Great

Not had a problem with this company would recommend Reviewed on: 11th September 2019

Competitive

Have been with Policy Expert a number of years now and I find them very helpful and competitive. Reviewed on: 11th September 2019

Easy,Reliable @ Customer Friendly

Used for the last couple of years, done the Comparison sites and with the “Customer Focused Service “ to anything you want to discuss it’s another year signed on the dotted line as they say!! Don’t miss out - you will be sorry?? Reviewed on: 11th September 2019

They're Good

Ronseal innit, does what it says on the tin. Reviewed on: 11th September 2019

Good renal

When I was saying that I was going elsewhere after a few years as a better quote.the young lady went through my details.and as my home situation had changed it could be lowered so in the end it was alot cheaper so I'm staying Reviewed on: 11th September 2019

Easy online experience, policy set up in minutes.

Online experience made it easy to choose the right policy and at the right price! Adding my information was easy as was accessing all my policy documents. Reviewed on: 11th September 2019

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