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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

great company

5
Good prices and quick to resolve any claims Reviewed on: 11th September 2019

Great

5
Great very helpful people and always try to find cheaper insurance with lots of options so i give ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Reviewed on: 11th September 2019

Great value and cover!

5
A fantastic company, quick and easy hassle-free setup and more than covered my requirements! Reviewed on: 11th September 2019

Excellent - An honest opinion

5
We've now been with Policy Expert for 3 years and glad we have. Not necessarily the cheapest but the level of cover, good communication and quality of customer service more than compensate for the difference. Reviewed on: 11th September 2019

brilliant

5
excellent service, get email updates regularly, good price on my home insurance Reviewed on: 11th September 2019

Very professional company

5
A very good company and helpful staff. Very fair pricing for insurances. Reviewed on: 11th September 2019

Great home insurance

5
Very helpful customer service a lot additionals included in the price and massive range of insurances for any aspect of live etc . Reviewed on: 11th September 2019

Easy Peasy

5
An overall good experience in obtaining insurance and great price as well! Reviewed on: 11th September 2019

Excellent every year

5
Easy to use. Excellent customer service. Have been with them for years and always pleased. Reviewed on: 11th September 2019

Simple, safe, significant

5
Takes the stress out of insurance ....not an easy task. Need I say more? Reviewed on: 11th September 2019

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