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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Insurance

Easy to do application online good customer service Reviewed on: 2nd August 2024

Great value for money.

Great value for money. Not had to contact the customer service yet though! Reviewed on: 2nd August 2024

Easy peasy policy.

Easy peasy policy. Great value for cover and team are all very helpful and quick to answer calls Reviewed on: 2nd August 2024

Simple and easy.

Simple and easy. Great value for money Reviewed on: 2nd August 2024

Easy to communicate very good portal

Easy to communicate very good portal Reviewed on: 2nd August 2024

Absolutely brilliant company to deal with

Absolutely brilliant company to deal with Reviewed on: 2nd August 2024

Arranging the policy was very simple.

Arranging the policy was very simple. It offers very good value. Reviewed on: 2nd August 2024

We have been fortunate enough to not need to claim o...

We have been fortunate enough to not need to claim on the insurance so this is based on the ease of transferring . It was a stress free task ,easily achieved and also cheaper than others Reviewed on: 2nd August 2024

Simple and affordable

Policy expert have been brilliant. It's super easy to sign up, edit my policy and get info that I need. I have spoken to the team a few times and they've always been friendly and very helpful. Reviewed on: 2nd August 2024

Buildings and contents insurance.

I wanted to buy buildings and contents insurance and their website made it easy for me to get a quote and buy. Reviewed on: 2nd August 2024

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