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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Easy to understand policy and competitive pricing.

5
Easy to understand policy and competitive pricing. Very happy with my dealings with Policy Expert Reviewed on: 2nd August 2024
Abigail C's avatar
Abigail C

I purchased online with no problems

5
I purchased online with no problems Reviewed on: 2nd August 2024
Keith P's avatar
Keith P

Very professional company

5
Very professional company great customer service Reviewed on: 2nd August 2024
Marisa S's avatar
Marisa S

Great service so far

4
As with most insurers, have not had to make a claim so can't comment on performance of that but service and value been great. Reviewed on: 2nd August 2024
Jaddah's avatar
Jaddah

Good price and convenient.

5
Good price and convenient. Easy to take out the policy Reviewed on: 2nd August 2024
Andras S's avatar
Andras S

Very efficient service staff very helpful

5
Very efficient service staff very helpful Reviewed on: 2nd August 2024
Christine C's avatar
Christine C

Easy to purchase policy online.

5
Easy to purchase policy online. When I needed to speak to an agent quick response and most helpful. Excellent price and would highly recommend. Reviewed on: 2nd August 2024
Tony's avatar
Tony

Easy to apply for and good valugood valuee

5
Easy to apply for and good value Reviewed on: 2nd August 2024
Lillian Kelly's avatar
Lillian Kelly

Easy and good customer service

5
Fair price and good customer service Reviewed on: 2nd August 2024
John C's avatar
John C

SIMPLE AND EASY PROCESS HANDLED EFFORTLESSLY

5
SIMPLE AND EASY PROCESS HANDLED EFFORTLESSLY Reviewed on: 2nd August 2024
STEPHEN M's avatar
STEPHEN M

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