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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9138)

Good prices and customer service.

Good prices and customer service. Reviewed on: 2nd August 2024

Great for home insurance

They provide excellent value for money on our home insurance. Was really easy to set up. They also give great customer service and are very friendly and helpful. Reviewed on: 2nd August 2024

No issues experienced, no contact required with Poli...

No issues experienced, no contact required with Policy Expert so not able to comment on customer services. Good insurance cover at reasonable cost. Reviewed on: 2nd August 2024

Easy to understand policy and competitive pricing.

Easy to understand policy and competitive pricing. Very happy with my dealings with Policy Expert Reviewed on: 2nd August 2024

I purchased online with no problems

I purchased online with no problems Reviewed on: 2nd August 2024

Very professional company

Very professional company great customer service Reviewed on: 2nd August 2024

Great service so far

As with most insurers, have not had to make a claim so can't comment on performance of that but service and value been great. Reviewed on: 2nd August 2024

Good price and convenient.

Good price and convenient. Easy to take out the policy Reviewed on: 2nd August 2024

Very efficient service staff very helpful

Very efficient service staff very helpful Reviewed on: 2nd August 2024

Easy to purchase policy online.

Easy to purchase policy online. When I needed to speak to an agent quick response and most helpful. Excellent price and would highly recommend. Reviewed on: 2nd August 2024

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