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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Very competitive and polite staff, that answer the p...

Very competitive and polite staff, that answer the phone . Reviewed on: 2nd August 2024

Good so far,

Not had many reasons to deal with them but the one time I did ring htem they were polite and efficient. They sorted an emergency plumber quickly, but then cancelled them upon my request. Reviewed on: 2nd August 2024

Easy and streamlined and good value

Easy and streamlined and good value Reviewed on: 2nd August 2024

I like this policy

I like this policy. This policy gives protection Reviewed on: 2nd August 2024

Quick to serve

Quick to get a quote, quick to serve. Service 100 percent online Reviewed on: 2nd August 2024

Seamless and stress free interactivity

It was a very easy and smooth process to setup with yourselves Reviewed on: 2nd August 2024

Easy & clear to take out a policy.

Easy & clear to take out a policy. By far the best value I found on the market. Reviewed on: 2nd August 2024

All good thanks.

All good thanks. Got what I required. Reviewed on: 2nd August 2024

Happy customer.

Easy to deal with, very helpful staff and competitive price. Reviewed on: 2nd August 2024

Was a good price, and good communication.

Was a good price, and good communication. Reviewed on: 2nd August 2024

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