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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good buying experience

Went to a home insurance comparison site and noticed that althoughnot the cheapest, Policy Expert provided a policy with all the cover / protection I was looking for at a very good price. Saved over £100 on my renewal price with previous company Reviewed on: 21st August 2019

Good customer service

So far I have only had to deal with this company to ask a question about my policy, quick and efficient response. No pressing endless automated options... I spoke to an actual person! Reviewed on: 21st August 2019

Best service

Best quote with all areas covered for home insurance ! Reviewed on: 21st August 2019

Good policy for a good price

Easy to understand everything about the policy and easy to buy. Reviewed on: 21st August 2019

Simple, great price. What more can I say?

Easy to deal with. Great customer service. Live chat was quick and informative when I had a question Reviewed on: 21st August 2019

Quick, reasonable and what we wanted

Policy expert was the first product to come up in the search, after looking through about 20 we selected and purchased as it was the perfect product for our needs. Recommended and will use yearly. Reviewed on: 21st August 2019

Great!

Very good value for money house contents and buildings cover Reviewed on: 21st August 2019

Great value, easy and instant insurance

Quick and easy to gain home insurance at very good value for money. I would definitely recommend policy expert to anyone looking for home insurance. Reviewed on: 21st August 2019

Great and very easy thank you for your service

Great and very easy thank you for your service Reviewed on: 21st August 2019

Excellent

Very quick and easy to set up. Great customer service Reviewed on: 21st August 2019

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