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Policy Expert : Home insurance reviews

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4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Exactly what I was after

5
Gave me a great break down on available products, easy to use and quick to load. Reviewed on: 21st August 2019
Leigh Stevens's avatar
Leigh Stevens

Seems to cover all my needs for the right price !

5
Time will tell but seems to cover all my needs for a good price. Reviewed on: 21st August 2019
Mary Winter's avatar
Mary Winter

Easy to do

5
Simple and easy to sign up, good price Reviewed on: 21st August 2019
Jack Reynolds's avatar
Jack Reynolds

Seems to cover all my needs for the right price !

5
Recommended by compare the market , the proof will be in the future but does seem good value for all the cover I need . Reviewed on: 21st August 2019
Mary Winter's avatar
Mary Winter

Professionals

5
Excellent service,answered all relevant questions,would highly recommended policy expert Reviewed on: 21st August 2019
Ian Brown 's avatar
Ian Brown

House Insurance

5
Simple to use and very polite staff Reviewed on: 21st August 2019
Oliver Penn's avatar
Oliver Penn

Quick and easy insurance

5
Easy to set up and great online services. Reviewed on: 21st August 2019
Stephanie Palmer-Hayward's avatar
Stephanie Palmer-Hayward

Overwhelmed with the price and efficiency

5
the overall process took less than 5 mins, to get the cover I needed for a price I never expected. I’m Over the moon with the experience from start to finish.. thank you Reviewed on: 21st August 2019
S Haner's avatar
S Haner

Buildings and contents insurance

5
Very easy to talk to and answered all questions . Friendly and polite service. Offered good information and advice as to our needs. Reviewed on: 21st August 2019
Sue Hitchenes's avatar
Sue Hitchenes

Very good service!

5
Very easy to set up and hassle free, all at a good price! Reviewed on: 21st August 2019
Milo's avatar
Milo

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