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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Competitive

I was quoted £40 more by my old home insurance provider, policy expert has given me an extremely competitive price I am happy with my overall price and will be recommending to family and friends. Reviewed on: 21st August 2019

Just signed up. The process was quick and easy, most importantly the cost was reasonable

I bought the policy by going through the TopCashback site. It didn't register my cashback but I'm hoping it will eventually. I contacted Policy Expert and they did all they could to sort it out their end. Reviewed on: 21st August 2019

Straightforward insurance

Not long been with the company and luckily not needed to make a claim yet but so far my experience has been great. Reviewed on: 21st August 2019

Value for money

Cheaper than other companies, and with better cover Reviewed on: 21st August 2019

Quick and Simple

Found Policy Expert via Compare the Market. Didn't have to answer the same questions again. Policy cover provided in minutes with no fuss. Quick and simple. Why can't everything in life be like this? Reviewed on: 21st August 2019

In safe hands

Policy expert are fast, efficient and thorough. The whole operation is impressive and reassuring. Reviewed on: 21st August 2019

Great company with a great price

Easy web site to navigate with a competitive premium Reviewed on: 21st August 2019

Cheapest and best customer service

Quick and easy to use. Advisors sorted my problems quickly and spoke In a professional manner. Reviewed on: 21st August 2019

Easy to use and set up - So far so great!

Chose PE through a comparison site, the detail of the policy was clear, the account was easy to set up and the online system very clear, documents easy to find and how to carry out customer actions clearly explained. All good so far - and for a great price too! Reviewed on: 21st August 2019

No Fuss Insurance

Straight forward " No Fuss " online insurance service . Quick and easy even for the less computer literate people such as myself. Excellent options and extra cover at a competitive low cost price ! Have used Policy Expert before and would recommend to others. Reviewed on: 21st August 2019

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