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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy transaction

5
Very easy and informative with good prices Reviewed on: 21st August 2019

Great value

5
Easy and quick to do my quite, and the bonus was getting a year free on home emergency Reviewed on: 21st August 2019

Quick easy and good price

4
Found it contained a lot for the price so took advantage of the promotion. Easy to sign up, quick to send policy cover via email and have not been bombarded by them since. Not long since having the cover though but so far so good Reviewed on: 21st August 2019

Very helpful, very available and support staff!

5
Great rates and cover. Policy wording free from jargon. Very broad definitions - no traps here! Reviewed on: 21st August 2019

The best price

5
Love the “ everything in this policy, no hidden extras “ approach, and at a great price. Everything displayed, easy to understand and easy to navigate the site. Reviewed on: 21st August 2019

excellent company

5
easy and quick to start a new policy Reviewed on: 21st August 2019

Excellent Online Quotation Process with extremely competitive pricing.

5
Accessed Policy Expert through Compare the Market. Easily came up with the best pricing to suit our needs. The icing on the cake was the free additions that come as optional extras with most other providers e.g. Home Emergency Cover & Legal Expenses Cover and, not forgetting 12 months Meerkat 2 for 1 Cinema tickets and Meerkat Meal deals. Reviewed on: 21st August 2019

Easy to get my home insurance.

5
Saw what I wanted at the price I wanted to pay and bought it. Reviewed on: 21st August 2019

Realistic price for buildings and contents insurance

5
After researching a number of companies prices and cover I found this company far outstripped the others Reviewed on: 21st August 2019

Insuremeister!

4
Great service and an excellent price! Reviewed on: 21st August 2019

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