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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

quick,efficient and very good value

5
everything was explained fully and politely would recommend Policy Expert to family and friends Reviewed on: 24th August 2019

QUICK COST EFFECTIVE AND CLEAR

5
REALLY TRANSPARENT PRICING WE FOUND A FANTASTIC DEAL WHICH MORE THAN COVERS ANY EVENTUALLITY AND SAVES US JUST UNDER 600 OVER THE NEXT YEAR - FANTASTIC SERVICE Reviewed on: 23rd August 2019

New Policy Signup

5
Very easy process to set-up a new policy. Great service, would definitely use again Reviewed on: 23rd August 2019

excellent

5
I have just taken buildings and contents insurance with Policy Expert and they offered insurance with great cover and at a great price. The online application was easy to navigate. Reviewed on: 23rd August 2019

Simple, straighforward, high value

5
No issues to date with Policy experts service and customer service. Reviewed on: 22nd August 2019

Mrs J Maddern

5
Excellent web site. Very easy even for a techno phobic like me. Excellent price . Insurance usually takes hours to sort and this took me minutes. Reviewed on: 22nd August 2019

Great Quote

4
I saved over £200 on my home insurance renewal price so I am very pleased. Reviewed on: 22nd August 2019

Easy, quick and cheap

5
Says it all! No problems, thus far. Reviewed on: 22nd August 2019

Great value

5
I was daunted by the prospect of insuring my Grade 2 listed building. I was paying a very high premium and my agent told me it was impossible to get a better deal as most companies would decline to quote. Out of curiosity I used a comparison website, completed a simple proposal form and got an immediate quote from Policy Expert which was less than one third my normal renewal premium. I recommend anyone to get a quote from this company. Reviewed on: 22nd August 2019

Good price and good cover

4
Was looking for insurance cover and not only did they beat me renewal price they were cheaper than last years premium for the same or better cover. Reviewed on: 22nd August 2019

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