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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent value

Easy to obtain a quote and easy to understand what you are bring offered! Excellent value for money. Pleased to be covered by Policy Expert! Reviewed on: 21st August 2019

Excellent.

I was worried I wouldn't get insured as I wasn't far from houses that had been flooded, and thought my postcode would be affected regardless of myself being flood free. Policy Expert were fabulous and the whole process was simple and easy. I feel so happy to have great cover at a great price. Thankyou. Reviewed on: 21st August 2019

Good site for cheap insurance

It is a very good site, cheap quote and easy to navigate. Reviewed on: 21st August 2019

The Tops

Had Policy Expert home Insurance, in 2017, and switched from Policy Expert in 2018, to include all family cars and home insurance with one provider. However, after careful consideration switch back to Policy Expert to have an equal policy for less money (despite placing all policies together with one provider for an extra discount). Reviewed on: 21st August 2019

Reasonable price and straightforward service

Home insurance all done online with no hassle. Reviewed on: 21st August 2019

very good

very good service every time very good service every time very good service every time Reviewed on: 21st August 2019

Good value insurance

Easy and friendly set up and a good price would recommend Policy Expert to family and friends Reviewed on: 21st August 2019

Great customer service

Easy straightforward process, friendly, knowledgeable, professional staff. Reviewed on: 21st August 2019

Simple and straightforward process

I received information through the post with an estimate for my home insurance renewal. It was much cheaper and comparable in cover to my current insurance policy. I completed an on-line application, which increased the price slightly but this was an accurate assessment of my home situation. I realised that the free emergency home cover did not self populate, so I telephoned for advice. I'm glad I did as the free offer is only valid for telephone applications (this was not made obvious on the flyer). This was not problematic though. I just provided the reference number of my quotation and the customer service advisor sorted everything for me. I'm now insured at a fixed price for the next two years, I just need to ring them next year if I want to continue with the home emergency cover. I was also pleased to hear that my credit card details would not be stored, but I would get a reminder when it is time to renew. Brilliant service. Reviewed on: 21st August 2019

Excellent service

Excellent information and explanation of policy provided, thank you. Reviewed on: 21st August 2019

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