Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9137)

Great company

4
I took out home insurance with this company and can say i am very happy with them and their product. The communication is great as is the standard of policy. Reviewed on: 21st August 2019

Top class service ,with reasonable prices

5
Very impressed with the service given ,and reasonable price of my policy ,will recommend to all my family and friends Reviewed on: 21st August 2019

Policy satisfaction

5
Good saving very pleased will recommend service to family and friends Reviewed on: 21st August 2019

Excellent

5
Excellent deal and best buy so far. Reviewed on: 21st August 2019

Quick and easy

4
So far my dealings have been easy and straightforward Reviewed on: 21st August 2019

Easy and friendly

4
Very competitive prices and easy to organise with great service Reviewed on: 21st August 2019

Good

5
The great price on the market easy to understand the product. Reviewed on: 21st August 2019

Efficient and easy process

5
I was most impressed by the ease of obtaining this policy and the cover it gives me for such a fabulous price. Reviewed on: 21st August 2019

Quick and easy

5
Quick and easy to enter all the information needed and get a quote. Best price I could find for the same cover. Reviewed on: 21st August 2019

Easy and simple

4
So easy and simple to use, which is a breath of fresh air these days. Polite and informative. Thanks Reviewed on: 19th August 2019

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products