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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

New customer

All good so far, signed up for home insurance after finding their competitive price online, even came with home emergency cover for free. Reviewed on: 19th August 2019

Short simple and easy to buy policy

Short simple and easy to buy home insurance at affordable price . Thanks Reviewed on: 18th August 2019

Affordable Cover - Easy Online Sign Up

Policy Expert came up as one of the options in my Compare the Market Search - it offered the right amount of cover we needed for a good price - every year our insurance goes up and up despite no claims so you have to shop around and Policy Expert looked the best insurance supplier of many for this year. Reviewed on: 18th August 2019

Insurance made easy

User friendly website - easy to navigate. Value policies - saved about 40% on my renewal quote from my previous provider Reviewed on: 18th August 2019

great customer service

Good price, friendly and helpful Reviewed on: 18th August 2019

great service

over the past 2 years you as a company, have provided great service. Reviewed on: 17th August 2019

Good company

I have been with this company before ,and found them very good looking for a deal when my home insurance was up for renewal, I went back to them for a quote and what a deal they gave me .Thank you policy expert. Reviewed on: 16th August 2019

Very pleased

Extremely pleased with pricing!! Reviewed on: 16th August 2019

House insurance

Dealt with very politely when on the phone by a very helpful person who explained all I requested. Reviewed on: 16th August 2019

fantastic service

Brilliant quick service I saved near £30 on my home insurance! Easy to understand forms Reviewed on: 15th August 2019

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