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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Good price and so easy

5
Very easy to purchase, has all the things I needed for my needs as well as keeping the mortgage company happy. Reviewed on: 14th August 2019

EXcellent! very happy

5
Very good service! Simple! easy to use! will defiantly be back to use again Just what I needed Reviewed on: 14th August 2019

Great overall customer service

5
Really I found Policy expert through a comparison site. The website was really easy to use and they had great value for money Reviewed on: 14th August 2019

peace of mind

5
it was very easy to set up my policy. and it is great value for the cover it gives. Just peace of mind is great. Reviewed on: 14th August 2019

Easy transition

5
The swap from my previous provider to Policy Expert was easy and the price saving for the same level of cover was substantial. Reviewed on: 14th August 2019

Extremely friendly, efficient service was provided to us

5
Christian explained every aspect of the Policy and ethos of Policy Expert in plain simple terms. What more is required? Very pleasant young man who appeared to know what he was talking about and answered all my questions without hesitation. Reviewed on: 14th August 2019

Quick easy and nothing hidden

5
Just purchased home and content insurance from the internet, so quick and easy nothing hidden,bhope not to use them as that would be good. Reviewed on: 14th August 2019

Cheapest quote, easy to swap

5
I've just joined Policy Expert as they gave me the cheapest quote - beating my renewal by a significant amount. The swapping process is far quicker and easier than I expected and after filling in a few straightforward details I now have cheaper monthly outgoings! Reviewed on: 14th August 2019

excellent policy at a great price.

5
Quick and easy to get insured, great policy at a great price Reviewed on: 14th August 2019

Home and Contents Insurance

5
I would recommend Policy Expert for Home Insurance as they offered a comprehensive policy with all the relevant cover requirements at a very good price! Reviewed on: 14th August 2019

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