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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent

5
Easy to use & such great staff, any time i have had a problem or question they are quick to help me Reviewed on: 14th August 2019

Clear Precise Wording

5
Good value with clear and precise wording I could clearly see what my policy options were. Good website and worth checking out if your looking for a quote. Reviewed on: 14th August 2019

Simple, affordable and easy to set up

5
Simple, affordable and easy to set up and it made the whole process a lot less hassle to get myself covered Reviewed on: 14th August 2019

Competitive price and good online service

5
Self-service options a real plus for competitively-priced insurance. Diolch Reviewed on: 14th August 2019

Best on comparison site

4
Found Policy Expert through comparison website and they were half the price of my AA renewal quote. Very simple to purchase and their web site holds all important documents I need. Reviewed on: 14th August 2019

Brilliant service

4
Very easy to do everything online, really cheap compared to other quotes. Also with extras included. Couldn’t be happier, thank you. Reviewed on: 14th August 2019

Quick and really easy to do

5
Chose policy expert as it was a good price for what we receive including a free years emergency cover!! Easy and quick to set up and simply to understand Reviewed on: 14th August 2019

Fantasic service and great prices

5
Can't complain at all about policy expert everything was completed online in a quick and easy manor and the pricing was so much better than every other company out their for an identical service. Reviewed on: 14th August 2019

Quick easy inexpensive professional service

5
Website easy today use. Quick response and very good prices with good food insurance cover Reviewed on: 14th August 2019

Great value

5
Saved money by switching to Policy Expert with the same cover as with my previous provider. Quick and easy and good access to details on line. Reviewed on: 14th August 2019

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