Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

View other Policy Expert products

4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9137)

Great prices

Great prices and service so far. Reviewed on: 14th August 2019

Does the job

Good service. Easy to use, renewed for a few years and always had the best price and some good free perks. Reviewed on: 14th August 2019

Fantastic

So easy on line great service and price Reviewed on: 14th August 2019

Very impressed first time customer

I only recently heard of Policy Expert but was extremely impressed by cover offered, premium payable and ease of use of online process. Thank you. Reviewed on: 14th August 2019

Buildings and contents insurance

Just straight forward and easy to understand. Will definitely recommend to others Reviewed on: 14th August 2019

Value for money

After searching for house and contents insurance I came across policy expert. Not heard of them before, read through the, quote and it was the best one suited to us for a fair price. Def recommended. Thank you Reviewed on: 14th August 2019

Recommended Company

Very helpful staff & we have no complaints. Everything straightforward - thank you. Reviewed on: 14th August 2019

If Heineken did insurance it would called be Policy Expert

Awesome service, easy to use online service - 5 stars all round Reviewed on: 14th August 2019

Excellent proactive service

I recently had to update my policy and sent an email (after office hours). I was promptly called back early the next day and my policy was amended quickly and easily. The agent who dealt with my policy was polite, efficient and understanding. Overall a great, stress free customer service. Reviewed on: 14th August 2019

Excellent Value For Money

Simple no messing about quotation, needed .extra jewellery cover no problem, quote came in well within what I expected to be, and beat my current insurer by almost a three figure sum. Reviewed on: 14th August 2019

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Chill Insurance 1.00 from 1 reviews
Home Insurance
from Legal and General 3.49 from 88 reviews
Landlord Insurance
from Just Landlords 4.89 from 9 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub