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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home insurance purchase

Purchased home insurance after looking on compare the market, this company was the cheapest by far and provided everything we required. Very happy with the service so far would recommend. Reviewed on: 14th August 2019

Great Product/Great Price

I switched to policy Expert and got the same level cover as my previous provider for £4 per month cheaper Hassle free switch Reviewed on: 14th August 2019

Home insurance

I took out a home insurance policy, and wasn't disappointed. The customer service was fantastic, very helpful and friendly people to talk to on phone. I highly recommend Policy Expert. Reviewed on: 14th August 2019

Excellent coverage and great price

Easy to join, covering is ample as a default and price was the cheapest for the coverage! Reviewed on: 14th August 2019

Simplicity

Their whole setup and the process of using their services is extremely simple which is just what you need when dealing with insurance! Reviewed on: 13th August 2019

Easy

very easy to do online and a very good price Reviewed on: 13th August 2019

Easy application!

The application process was so easy even after stating I have had symptoms of chest pain! It was also reasonably priced for combined critical illness cover. Reviewed on: 13th August 2019

Best price and cover than all the others

Easy to use website, compared all the insurance catagories and Policy Expert came out on top for cover and cost. Also allow spread payments if you need. Will be returning here next year. Reviewed on: 12th August 2019

Excellent Value for money

More cover for less money than my previous provider. Reviewed on: 12th August 2019

Easy peasy

Easy to organise and cheap!! Would recommend Reviewed on: 10th August 2019

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