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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Amazing

Policy Expert Stood Out To Me Because Of The Brilliant Price That Came Up, Fab and Easy To Set Up. My Family Also Use Yourselves And Think You Are Great. Thanks For A Great Experience So Far Using Your Company. Reviewed on: 10th August 2019

So far so good

Switching was easy. Also was the cheapest price at the time. No complaints. Reviewed on: 10th August 2019

Easy to sign up

Can't comment too heavily as I've only just signed up and haven't needed to use their services yet (thankfully). However, signing up was a really straight forward process, the cost seems incredibly reasonable for what appears to be excellent levels of cover. Reviewed on: 10th August 2019

Policy website

Simple website. swift service, competitive quote Reviewed on: 9th August 2019

Expert Buildings and Contents Insurance Team

Easy, quick, simple to understand and inexpensive although I got all the cover and more than I had from my previous insurance for a lot less per annum. Reviewed on: 9th August 2019

Really competitive prices

Couldn't believe I saved £120 on my house insurance renewal by going to Policy Expert. Reviewed on: 9th August 2019

Totally OK

Everything as expected so far, no complaints Reviewed on: 9th August 2019

Non complicated home insurance

We feel so looked after, so when we moved house, it was a no brainier, policy expert came with us and the customer care team were more than happy to assist us and amend some of our details. Zero fuss, low monthly payments, and maximum customer service!! Reviewed on: 9th August 2019

Home and contents

Found you and saved £100 per year. I hope I never need to use my insurance though. Reviewed on: 9th August 2019

HOUSE INSURANCE

GREAT PRODUCT AT GREAT PRICE AND AVAILABLE WITH FLEXIBLE PAYMENTS. Reviewed on: 8th August 2019

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