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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good value

Easy to apply and competitive rates Reviewed on: 8th August 2019

Quality insurance for the price you pay

Quick and easy to sign up. Known my home is covered puts my mind at ease. Reviewed on: 8th August 2019

Good insurance quote

So easy to use this quote for everything we needed for our house /home insurance but cheaper than renewal Reviewed on: 8th August 2019

Easy to do online and competitive rates

Joined up online and was a belt o set date for a month in advance. Cheapest quote on compare search engine and good cover. Easy to do with lots of options for different cover, including comparison of premiums with different excesses. I would recommend them for ease and competitive price. Reviewed on: 8th August 2019

Smooth easy affordable

Easy to deal with, smooth application and great price, thoroughly recommended. Reviewed on: 8th August 2019

Building and contents insurance

Extremely helpful and polite telephone conversation to help me with accurate cover. Everything explained and questions answered. A friend introduced me initially and I am more than happy with my policy, which is also guaranteed for 2 years, what more could you ask for. Thank you Smart Money People. Reviewed on: 7th August 2019

Great policy and great value

Quick and easy to set up without any arduous questions over 120 pound cheaper than last years quote from my previous provider and with more additions to the policy like free legal cover Reviewed on: 7th August 2019

Simples

Very easy to set up at a great price !!! Reviewed on: 7th August 2019

Straight forward and simple

Very easy to set up, no confusion Reviewed on: 7th August 2019

Very good insurance

I purchased my home insurance through Policy Expert, the pricing was consistent through most comparison sites, and the level of cover for a standard policy met all my requirements, while maintaining a competitive price. Very happy with my purchase. Reviewed on: 7th August 2019

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